Vulnerability Report

CVE-2024-28988

RCE

Title: Solarwinds Web Help Desk RCE

RCE

Proof Of Concept

No public PoC currently indexed for CVE-2024-28988.

CWE Category CWE-502
Published Date Sep 01, 2025
Modified Date Nov 14, 2025
Exploit Status Not Found
Score 9.8 CVSS v3.1
Exploit Probability (EPSS)
6.31%

Vulnerability Summary

CVE-2024-28988: SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

Impacted Vendors

W
webhelpdesk 1
S
solarwinds 1

Reference Links

https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3 https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988
CVSS v3.1
Source Entity [email protected]
Severity CRITICAL
9.8
Attack Vector
NETWORK
Complexity
LOW
Privileges
N/A
Interaction
NONE
Confidentiality
N/A
Integrity
N/A
Availability
N/A
Scope
UNCHANGED
RAW VECTOR CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Associated Attack Patterns (CAPEC)

Total: Patterns

CVE-2024-28988 Exploits & PoCs (Proof Of Concept)

No public PoCs found in our database for this CVE.

MODIFIED

Vulnerability data or affected products updated.

MODIFIED

Vulnerability data updated via NVD.

PUBLISHED

Vulnerability first announced in NVD.

Attack Vector Matrix

Access Vector NETWORK
Complexity LOW
Privileges N/A
Interaction NONE
CVSS Vector String CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected Stack

No specific products linked.