Vulnerability Report

CVE-2024-28986

RCE CISA KEV Active

Title: Solarwinds Web Help Desk RCE

RCE

Proof Of Concept

No public PoC currently indexed for CVE-2024-28986.

CWE Category CWE-502

Published Date Aug 13, 2024

Modified Date Oct 27, 2025

Exploit Status Not Found

Score 9.8 CVSS v3.1

Exploit Probability (EPSS)

81.46%

Vulnerability Summary

CVE-2024-28986: SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Impacted Vendors

webhelpdesk 1

solarwinds 1

Reference Links

https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986

CVSS v3.1

Source Entity [email protected]

Severity CRITICAL

9.8

Attack Vector

NETWORK

Complexity

LOW

Privileges

N/A

Interaction

NONE

Confidentiality

N/A

Integrity

N/A

Availability

N/A

Scope

UNCHANGED

RAW VECTOR CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Associated Attack Patterns (CAPEC)

Total: Patterns

CVE-2024-28986 Exploits & PoCs (Proof Of Concept)

No public PoCs found in our database for this CVE.

October 27, 2025 MODIFIED

Vulnerability data or affected products updated.

August 13, 2024 PUBLISHED

Vulnerability first announced in NVD.

Attack Vector Matrix

Access Vector NETWORK

Complexity LOW

Privileges N/A

Interaction NONE

CVSS Vector String


                                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected Stack

No specific products linked.