Vulnerability Report

CVE-2018-16587

Title: Otrs Open Ticket Request System Improper Input Validation

Improper Input Validation

Proof Of Concept

No public PoC currently indexed for CVE-2018-16587.

CWE Category CWE-20

Published Date Sep 28, 2018

Modified Date Nov 21, 2024

Exploit Status Not Found

Score 6.5 CVSS v3.0

Exploit Probability (EPSS)

1.75%

Vulnerability Summary

CVE-2018-16587: In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Impacted Vendors

otrs 1

Reference Links

https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01 https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843 https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711 https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html https://www.debian.org/security/2018/dsa-4317 https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01 https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843 https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711 https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html https://www.debian.org/security/2018/dsa-4317

CVSS v3.0

Source Entity [email protected]

Severity MEDIUM

6.5

Attack Vector

NETWORK

Complexity

LOW

Privileges

N/A

Interaction

REQUIRED

Confidentiality

N/A

Integrity

N/A

Availability

N/A

Scope

UNCHANGED

RAW VECTOR CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

CVSS v2.0

Source Entity [email protected]

Severity MEDIUM

5.8

Access Vector

N/A

Authentication

N/A

RAW VECTOR AV:N/AC:M/Au:N/C:N/I:P/A:P

Associated Attack Patterns (CAPEC)

Total: Patterns

CVE-2018-16587 Exploits & PoCs (Proof Of Concept)

No public PoCs found in our database for this CVE.

November 21, 2024 MODIFIED

Vulnerability data or affected products updated.

September 28, 2018 PUBLISHED

Vulnerability first announced in NVD.

Attack Vector Matrix

Access Vector NETWORK

Complexity LOW

Privileges N/A

Interaction REQUIRED

CVSS Vector String


                                    CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Affected Stack

No specific products linked.