Vulnerability Report

CVE-2018-16586

Title: Otrs Open Ticket Request System

Other

Proof Of Concept

No public PoC currently indexed for CVE-2018-16586.

CWE Category NVD-CWE-noinfo
Published Date Sep 28, 2018
Modified Date Nov 21, 2024
Exploit Status Not Found
Score 4.3 CVSS v3.0
Exploit Probability (EPSS)
1.48%

Vulnerability Summary

CVE-2018-16586: In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

Impacted Vendors

O
otrs 1

Reference Links

https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html https://www.debian.org/security/2018/dsa-4317 https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html https://www.debian.org/security/2018/dsa-4317
CVSS v3.0
Source Entity [email protected]
Severity MEDIUM
4.3
Attack Vector
NETWORK
Complexity
LOW
Privileges
N/A
Interaction
REQUIRED
Confidentiality
N/A
Integrity
N/A
Availability
N/A
Scope
UNCHANGED
RAW VECTOR CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
CVSS v2.0
Source Entity [email protected]
Severity MEDIUM
4.3
Access Vector
N/A
Authentication
N/A
RAW VECTOR AV:N/AC:M/Au:N/C:N/I:P/A:N

Associated Attack Patterns (CAPEC)

Total: Patterns

CVE-2018-16586 Exploits & PoCs (Proof Of Concept)

No public PoCs found in our database for this CVE.

MODIFIED

Vulnerability data or affected products updated.

PUBLISHED

Vulnerability first announced in NVD.

Attack Vector Matrix

Access Vector NETWORK
Complexity LOW
Privileges N/A
Interaction REQUIRED
CVSS Vector String CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Affected Stack

No specific products linked.