Vulnerability Report

CVE-2016-5843

Title: Otrs Faq Injection (SQLi/OSi)

SQLi

Proof Of Concept

No public PoC currently indexed for CVE-2016-5843.

CWE Category CWE-89

Published Date Sep 17, 2016

Modified Date Jun 17, 2026

Exploit Status Not Found

Score 9.4 CVSS v3.0

Exploit Probability (EPSS)

3.21%

Vulnerability Summary

CVE-2016-5843: Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

Impacted Vendors

otrs 1

softbiz 1

knusperleicht 1

Reference Links

http://www.securityfocus.com/bid/93019 https://github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9 https://github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557 https://github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3 https://www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/ http://www.securityfocus.com/bid/93019 https://github.com/OTRS/FAQ/commit/3700f75c67f6ed1d39bc213445c6d12a458e1af9 https://github.com/OTRS/FAQ/commit/8c9d63bd0297adda760330805c31afc130861557 https://github.com/OTRS/FAQ/commit/b805703e7b7725d1f3040bb626a4c4dd845ee9e3 https://www.otrs.com/security-advisory-2016-01-security-update-otrs-faq-package/

CVSS v3.0

Source Entity [email protected]

Severity CRITICAL

9.4

Attack Vector

NETWORK

Complexity

LOW

Privileges

N/A

Interaction

NONE

Confidentiality

N/A

Integrity

N/A

Availability

N/A

Scope

UNCHANGED

RAW VECTOR CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

CVSS v2.0

Source Entity [email protected]

Severity HIGH

9.0

Access Vector

N/A

Authentication

N/A

RAW VECTOR AV:N/AC:L/Au:N/C:C/I:P/A:P

Associated Attack Patterns (CAPEC)

Total: Patterns

CVE-2016-5843 Exploits & PoCs (Proof Of Concept)

No public PoCs found in our database for this CVE.

June 17, 2026 MODIFIED

Vulnerability data updated via NVD.

May 06, 2026 MODIFIED

Vulnerability data updated via NVD.

April 12, 2025 MODIFIED

Vulnerability data or affected products updated.

September 17, 2016 PUBLISHED

Vulnerability first announced in NVD.

Attack Vector Matrix

Access Vector NETWORK

Complexity LOW

Privileges N/A

Interaction NONE

CVSS Vector String


                                    CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

Affected Stack

No specific products linked.